Hospitals/Large Healthcare
Ideal for:
Turnkey Patient & Family Engagement Resources
Simple steps to safe and sound care for everyone depending on you.
Engaging patients and families with actionable healthcare knowledge is not just a best practice, it’s a necessity in today’s patient-centered care model. WHA partners with The Care Partner Project (TCPP) to help fill the gap.
There are proven quality and safety benefits when patients and families are informed and engaged in care.
Better Outcomes Through Health Literacy
Patients who understand their care plan are 30% less likely to be readmitted within 30 days and more likely to follow medication and treatment plans accurately.
Reduced Strain on Care Teams
Family Care Partners who are prepared and engaged act as effective allies in supporting their loved ones’ care and reduce communication gaps and administrative burdens.
Cost Savings for Members
Avoiding preventable readmissions and complications reduces penalties, and improves financial performance.
Improved Trust & Satisfaction
When patients and families feel confident and informed, they trust their care teams more, which can enhance HCAHPS scores and community reputation.
Stronger Safety Nets
Informed and engaged family members act as effective care allies, bridging communication and transition gaps, and helping prevent errors or complications.
Quality You Can Trust
TCPP’s Safe & Sound resources are grounded in best practices and align with the World Health Organization’s and CMS’s patient and family engagement priorities, giving your hospital a strategic advantage in meeting these standards.
Create a Good Experience of Care with Safe & Sound PFE Resources
TCPP, a 501c3 non-profit, has been a leader in patient and family engagement for patient safety for over a dozen years, testing various approaches and resources at multiple test sites. The results are an array of tools that have been widely accepted, used, and endorsed by clinicians and patients alike.
Brand as your own. Edit as you wish. Host on your site.
Forty, Simple “how-to” checklists for supporting patients.
- Focused on prevention: HACs, readmissions
- Everyday terms
- Friendly, collaborative tone
- One-page format, modern graphics
- In English and Spanish
- ADA accessible
- Host on your site
- One-week delivery
Customizable Branding
TCPP customizes their Safe & Sound checklists for each member per their branding guidelines. If needed, checklists can be edited to match a member’s process or practice.
Simple to Implement
Their “plug-and-play” checklists and videos require no additional training or heavy lifting from your already stretched teams. Add them to your patient portal, hospital TV channel, your intranet, and website to enhance the resources you’ve already invested in.
Share these tools digitally or in print to enlist patients and families in simple care tasks that can reduce staff time for bedside education and explanations.
Every subscription comes with an Implementation Guide and two coaching calls to help you get started and address any questions.
Plan & Support Hospital Care
Plan & Support Post-discharge Care
Prep for Doctor Conversations
Confirm Diagnoses, Surgery Decisions
Prep for Surgery & Support Recovery
Support Pregnancy, Birth, Recovery
Choose Palliative/Hospice
Screen Senior Residential Options
Brand as your own. Host on your site and TV Channel.
Ten, Three-minute Videos (average time)
- Simple steps to avoid the most common HACs and readmission
- Warm, encouraging tone
- Focus on partnership, good communication
- Closed captioned
- Suitable for hospital channel programming
- Host on your site
- Spanish-language versions, 2025
Video Topic Library – Custom Branded for Your Hospital
Brand as your own. Edit as you wish. Host on your site.
Seven Record-keeping Forms
- Simple, handy forms to track medications, tests, pain, more…
- Forms to plan and organize support team/services for post-discharge care (medical and ADL)
- Printable
- Most electronically fillable
- Easy to share
- Host on your site
Contact
Karen Curtiss
Executive Director
The Care Partner Project
847.208.6074
karen.curtiss@carepartnerproject.org
thecarepartnerproject.org